Shipping policy

SHIPPING POLICY

1. ORDER PROCESSING

All orders are processed within 3–5 business days after payment confirmation. This includes our Quality Control (QC) inspection to ensure every item meets our quality standards.

You will receive a confirmation email with your order details once your order has been processed.

2. INTERNATIONAL SHIPPING

All orders are shipped via secure international logistics.

Standard international shipping typically takes 7–20 business days depending on your location.

Delivery times may vary due to customs processing, carrier delays, holidays, weather conditions, or other circumstances outside our control.

3. TRACKING

Tracking numbers are provided as soon as the package is dispatched.

Customers can use the tracking number provided to monitor the delivery status of their order through the appropriate carrier.

4. 40-DAY DELIVERY PROTECTION

All orders are protected under our 40-business-day delivery protection policy.

A refund for non-delivery may be issued if the package has not arrived after 40 business days from the date of dispatch, subject to verification of the shipment and tracking information.

By completing your purchase, you acknowledge the international transit timeline described in this Shipping Policy.

5. TRANSIT PROTECTION

If your tracking information has not updated or your package appears delayed, please allow the applicable delivery window to complete.

International shipments may experience delays while packages are being processed by customs or transferred between logistics providers.

6. LOST PACKAGES

If you believe your package has been lost, contact us at support@dinoleague.store.

We will review the tracking information and, when appropriate, initiate an investigation with the shipping carrier.

Eligible orders may receive a replacement or refund according to this Shipping Policy and applicable consumer protection requirements.